Customer Service Center

Lost or Stolen Cards

REPORT LOSS OR THEFT OF YOUR CARD(S) IMMEDIATELY by calling us at 800-464-3150 during business hours, Monday to Friday, 8:00 AM – 5:00 PM.

After hours and on holidays, please call 800-523-4175.

Debit Cards & Travel Exclusions

Due to an increased risk of fraud, certain states and merchants may be blocked by our fraud monitoring system.  In an effort to have your debit card work properly while you are traveling, please notify us when and where you will be traveling so that we can note this on your account.  

Reorder Checks

You can reorder your Focus Bank checks here

Routing Number

The routing number of Focus Bank is 081517732.

Teller Services

  • Cashiers checks
  • Money orders
  • Notary service