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Please report your lost or stolen card immediately at one of the following phone numbers:

During Business Hours

Call us at (800) 464-3150 (Monday to Friday, 8:00 AM – 5:00 PM)

After Hours & Holidays

Call us at (800) 523-4175

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IMPORTANT:  This is NOT a secure form.  Please DO NOT include personal and sensitive information such as account numbers, SSNs, Date of Birth, etc on any Contact Us forms within the FOCUS Bank site. If you must send personal and sensitive information electronically, please ask us about our secure mail service.

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