UPDATE: April 2, 2020 -The latest news for you

APRIL 2, 2020 UPDATE:

Effective, Monday, April 6th, the Paragould Linwood branch will operate 9 AM – 5 PM for drive-thru transaction customers only Monday – Friday and 8:30 – Noon on SaturdayAll New Accounts will be serviced at the Kingshighway branch only!  Customers can still make appointments for loan services at the Linwood Branch by calling 1-800-464-3150 or using our online appointment request form. We sincerely appreciate your patience as we know drive-thru lines are longer than normal. 

We continue to encourage you to use our drive-through windows, ATMs and digital banking tools to conduct your banking business while minimizing your exposure to others.   
     
If you have not already done so, please download the FOCUS Bank Mobile App or access your accounts online at www.focusbank.com to view transactions, check balances, transfer funds and more. If you have not enrolled in online and mobile banking, you can do so now by clicking here

If you have to be out, drive up to one of our Interactive Teller Machines (Paragould, Arkansas Branches Only) – ITM for short – and get a live, face-to-face video chat with one of our Personal Bankers.
From an ITM, you can:
• Withdraw from your checking/savings account
• Cash checks
• Deposit cash or checks to your checking/savings
• Make a loan payment
• Transfer funds

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MARCH 25, 2020 UPDATE:

Coronavirus Resources for Business Customers

During this difficult and unpredictable time, rest assured we’re committed to supporting you and your business by providing the information, resources and tools you need. 

Visit our resource links for tools and services for operating your business in the days ahead. If you need assistance with cash and coin services, please contact your local branch to make arrangements.

Business Online Banking & Bill Pay 

ACH – Direct Deposit Payroll, Vendor Payments, etc.

Remote Deposit – Scan and Deposit Checks Securely From Your Office

Business Mobile App & Mobile Deposit

Merchant Processing – Debit/Credit/eCommerce Processing Solutions

Small Business Administration – Disaster Assistance Loans

Wire Services - please call 1-800-464-3150 and request the wire desk.

New Accounts - please call 1-800-464-3150 and a customer service representative will assist you.

Our customer service center is available by phone at: 
1-800-464-3150.
Service Center Hours of Operation
8am-5pm Monday- Friday

FOCUS Bank cares about our local businesses and is here to work with you and through this situation.  Please contact a loan officer if you have payment questions or need lending services. They will be happy to make an appointment and meet with you to discuss your specific needs.

Thank you for your continued business, and we look forward to building a lasting partnership with you and your business.

Sincerely,
Jeffrey D. Barker
President and Chief Executive Officer
FOCUS Bank 

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MARCH 19, 2020 UPDATE:

In the best interest of our employees, customers and vendors, as well as complying with government and health recommendations, ALL FOCUS Bank lobbies will be temporarily closed effective, Friday, March 20, 2020. 

We encourage all customers to contact the bank to make appointments for loan, wire, safe deposit and new account services.  

FOCUS Bank is still open, your funds are secure, and we are ready to serve you through this national emergency.

We encourage you to use our drive-through windows, ATMs and digital banking tools to conduct your banking business while minimizing your exposure to others.   
     
If you have not already done so, please download the FOCUS Bank Mobile App or access your accounts online at www.focusbank.com to view transactions, check balances, transfer funds and more. If you have not enrolled in online and mobile banking, you can do so now by clicking here

Our customer service center is available by phone at: 
1-800-464-3150.
Service Center Hours of Operation
8am-5pm Monday- Friday

You can visit our website for additional updates including any changes to branch operations. For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.

Sincerely,
Jeffrey D. Barker
President and Chief Executive Officer
FOCUS Bank 

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MARCH 17, 2020 UPDATE:

With the ever changing environment surrounding the coronavirus (Covid-19), FOCUS Bank management has made the following decisions which will be effective tomorrow, March 18, 2020. Please note: our branches do have the right to limit the number of in-branch customers to comply with the social distancing standards set forth by the Centers for Disease Control and Prevention.

Jonesboro -

Hilltop - drive-through only

Southwest drive - drive-through only and loans by appointment only 

Red Wolf- full operations until further notice 

Paragould -

Linwood - drive-through only and loans by appointment only 

Kingshighway - full operations until further notice 

Marmaduke- drive-through only 

Caruthersville - full operations until further notice 

East Prairie - drive-through only 

Charleston - full operations until further notice 

Sikeston- full operations until further notice 

We sincerely appreciate your patience as we strive to protect both our employees and our customers. 

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March 16, 2020

To our customers,

We understand the concern and uncertainty surrounding the coronavirus (COVID-19) and we want to let you know how we are working to keep you, our employees, and our communities safe and healthy.

At all FOCUS Bank locations, we are taking additional measures to disinfect high-touch surfaces and are educating branch teams on best practices recommended by the Centers for Disease Control and Prevention. We encourage you to use our drive-through windows, ATMs and digital banking tools to conduct your banking business while minimizing your exposure to others.   
     
If you have not already done so, please download the FOCUS Bank Mobile App or access your accounts online at www.focusbank.com to view transactions, check balances, transfer funds and more. If you have not enrolled in online and mobile banking, you can do so now by clicking here

If you have to be out, drive up to one of our Interactive Teller Machines (Paragould, Arkansas Branches Only) – ITM for short – and get a live, face-to-face video chat with one of our Personal Bankers.
From an ITM, you can:
• Withdraw from your checking/savings account
• Cash checks
• Deposit cash or checks to your checking/savings
• Make a loan payment
• Transfer funds

Our customer service center is available by phone at: 
1-800-464-3150.
Service Center Hours of Operation
8am-5pm Monday- Friday

Our thoughts go out to anyone who may be affected by the coronavirus. We continue to monitor this quickly evolving situation and make every effort to assist you. The well-being of our customers, employees, and communities is paramount.

You can visit our website for additional updates including any changes to branch operations. For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.

Sincerely,
Jeffrey D. Barker
President and Chief Executive Officer
FOCUS Bank